This position is responsible for managing projects in coordination with
the Project Field Manager, to achieve profitability, and ensure safety and customer satisfaction.
Essential Duties:
- Be the primary point of contact for all projects, and liaison between Company's customers and vendors.
- Assist the Field Manager in conducting surveys and preparing estimates for potential projects
- Coordinate with the Sales Manager and Field Manager to draft and finalize project contracts
- Book fully executed contracts into operating system and prepare all necessary files and documentation.
- Coordinate with Field Manager on project scope development for materials and resources.
- Prepare MOD project submittals and transmit to customers
- Assist Field Manager in preparing material specifications and obtaining quotes from vendors
- Create purchase orders and place material orders with vendors for upcoming projects. Track the status of orders and ensure delivery to warehouse
- Prepare project schedule, including manpower and resource allocation
- Obtain all necessary permits and schedule inspections as required by the Field Manager
- Monitor the progress of projects to ensure on-schedule completion, and regularly update customers with the status
- Ensure project profitability by monitoring labor hours and material cost tracking
- Coordinate with the Service Operations Manager to optimize scheduling and
- deployment/assignment of mechanics to geographic locations and project sites to maximize efficiency and profitability.
- Prepare reports as needed, and review financial performance of each job to ensure profitability.
- Assist in annual budgeting and financial analysis.
- Perform all responsibilities in accordance with Company procedures and policies, and demonstrate
- prudent management practices and fiscally responsible oversight of the department’s financials (P&L). Assist in the preparation and delivery of mechanics’ performance reviews.
- Coordinate with Field Manager with all other necessary tasks to ensure overall success and functioning of operations.
Required Qualifications:
- Bachelor’s degree in a related field preferred (e.g. engineering, construction, business) or
- equivalent experience.
- 2 years of relevant work experience.
- A high level of confidence, integrity, and a can-do attitude are required, as is a strong propensity to be proactive and self-motivated in the execution and completion of work, with a demonstrated attention-to-detail and quality-focused outcomes.
- Exceptional customer service skills with the ability to manage a high-volume of customers in a responsive/respectful manner while demonstrating high standards of tact and diplomacy.
- Excellent organizational, planning, and time and resource management skills, with demonstrated flexibility and the ability to manage multiple and often conflicting and changing priorities/issues
- The ability to work under pressure in a fast-paced work environment and effectively meet the demands of time sensitive deadlines and deliverables.
- Strong communications skills, both oral and written, along with the ability to read, interpret and translate technical information and specifications in a clear, concise, and understandable manner.
- Professional presence, excellent interpersonal and relationship skills, and the ability to interact effectively with others, internal and external to Company, and establish credibility and trust.
- Excellent judgment and decision-making skills with the ability to negotiate, resolve conflicts and problems, and achieve results.
- Proficiency in the use of Microsoft Office (i.e., WORD, Excel, PowerPoint, and Outlook).
- Experience with database software is also highly desired.
